Steven Smallwood became an insurance adjuster in 2002. After getting his licenses he had a hard time finding work, so he sought out seasoned adjusters and was able to get the basics of adjusting. He got his start with them and worked for the same adjusting firm for years. He was a Claims Manager for that adjusting firm and taught licensing classes as well. He has always enjoyed teaching others and that is where his passion lies. Over the years he has taught many people how to become an adjuster and now wants to share his knowledge with everyone else, so you don't have to go through the hassle of finding someone to teach you.
Matthew Wise has run claims work for years. He has written up claims in Xactimate and Simsol during hurricane Harvey, Irma, and tropical storm Imelda. His knowledge base for computer software is what drove him to become an insurance adjuster and has helped him become an experienced instructor.